Job Description
The Concierge Specialist will be responsible for providing exceptional customer service and support to Punctual Express clients. This person will be the face of the company and must possess excellent communication, interpersonal and organizational skills. They will be responsible for answering client inquiries, handling complaints, and ensuring customer satisfaction.
Job Requirements:
- Proven experience in a customer service role
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to handle stressful situations and resolve conflicts effectively
- Strong computer skills and proficiency in Microsoft Office