Job Description
As a Customer Service Representative at Punctual Express, you will be the face of our company and play a critical role in ensuring a positive experience for each and every customer. You will be responsible for handling customer inquiries, resolving issues, and providing information on our services. Your exceptional customer service skills, attention to detail, and ability to think on your feet will make a lasting impact on our customers and help to make a difference in the transportation industry.
Make a Difference with Punctual Express
Job Requirements:
- Strong customer service skills and experience
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Ability to work well under pressure and in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- Knowledge of transportation and logistics industry a plus